Unlockbase server license7/25/2023 ![]() ![]() I recently used UnlockBase to unlock my phone, and although the final outcome was satisfactory, the journey was quite challenging. I will be definitely be doing unlocks with them again, no matter the time delay. Customer service was nice (shoutout to Ulrik Bengtsson, the Customer Service guy) In short words, they we're very helpful to me, and it seemed nice that they stuck with me and helped my case after all that time. I followed the instructions and my phone was unlocked, thanks to the help of UnlockBase and their firmware provider and technician. They finally found a firmware unlock for the phone, and they offered to cover the costs of it because of the time I'd been waiting. ![]() ![]() They refunded me the amount that I paid for the unlock, even though they kept working for a solution, and contact was kept through email (communication was super good, the person would respond to emails very quickly and try their best to resolve any problems). Then they put the phones IMEI through a beta test batch, in which they couldn't unlock it because of a problem on Tracfone's side of things. A couple of days went by, and they told me that their Tracfone supplier wasn't really "cooperating". I wanted to unlock a Samsung A13 5G locked to Tracfone, so I found UnlockBase and paid to get it unlocked (which is a simple, easy process).
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